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bfluckiger
1 year agoHelpful | Level 6
Recent issues with Dropbox integration in Salesforce?
Has anyone had any recent issues with the Dropbox integration for Salesforce? We've been using it successfully for 8+ years, and it stopped working just last week. We (all users) are getting the following message when Salesforce tries to connect, and Dropbox has been unable to help:
Script-thrown exception
An unexpected error has occurred. Your solution provider has been notified. (Dropbox_for_SF)
The latest Dropbox update for Salesforce in the AppExchange did resolve my issues (1.704). I just installed a few minutes ago, and so far, so good. Hopefully no new issues were introduced with this update
25 Replies
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- Walter1 year ago
Dropbox Community Moderator
Glad to hear that, Daniela!
Let us know if anything else comes up.
- SCMatEPP1 year agoNew member | Level 2
Help !
I have the same problem but don't understand what I need to amend in SF:
I have 3 remote settings: with this in the remove site field
1 Dropbox https://www.dropbox.com
2 Dropbox API https://api.dropbox.com
3 Dropbox Content https://api-content.dropbox.com
Where do I put "Dropbox_APIV2"
- SCMatEPP1 year agoNew member | Level 2
I have now completed these actions:
1. In SF Setup go to "Remote Site Settings"
2. Click "New Remote Site"
3 Name new one as "Dropbox_APIV2", use https://api.dropboxapi.com as the URL
4 Save
5 Go to Dropbox Options in SF - create Remote site Settings
Then started working again
- bfluckiger1 year agoHelpful | Level 6
The latest Dropbox update for Salesforce in the AppExchange did resolve my issues (1.704). I just installed a few minutes ago, and so far, so good. Hopefully no new issues were introduced with this update.
- bfluckiger1 year agoHelpful | Level 6
The latest Dropbox update for Salesforce in the AppExchange did resolve my issues (1.704). I just installed a few minutes ago, and so far, so good. Hopefully no new issues were introduced with this update
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