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SalesforceFW's avatar
SalesforceFW
Explorer | Level 3
2 years ago

Salesforce - I cannot merge Opportunity Line Items to a new template

Hope someone can advice.   I am creating a template to be used on the Opportunity but I cannot seem to merge Opportunity Line Items to the template. Is it possible?
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Third Party Integrations
SalesforceFW's avatar
SalesforceFW
Explorer | Level 3
2 years ago

I have last week but there's no response

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Do you have the ticket number for that communication, SalesforceFW? I'd like to check it out.

  • SalesforceFW's avatar
    SalesforceFW
    Explorer | Level 3
    2 years ago

    Hi Hannah. It is 23774361

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks, SalesforceFW.

       

      I do see that the ticket was closed, so would you mind reaching out to the team once again and give us your new ticket number?

       

      If you have any trouble doing so, let me know.

      • SalesforceFW's avatar
        SalesforceFW
        Explorer | Level 3
        2 years ago

        Why was it closed?? New ticket number is 23804015

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