Forum Discussion

dbm14's avatar
dbm14
Explorer | Level 3
4 years ago

Save to Dropbox not possible in iOS Shortcuts

When using the file save dialog in iOS Shortcuts (formerly ,Workflows') the Dropbox target option is greyed out. Any idea how to fix that? It did work for me some time ago, but stopped for seemingly no reason. Additional info:

 

  • Dropbox iOS app is installed and user logged in.
  • Dropbox is enabled as a file location in iOS Files app.
  • Manually saving items via the file save dialog is working just fine.
  • Data connection is available (WiFi and LTE).
  • Reinstalling Dropbox does not help.
  • Specs: iOS 15.1 on iPhone 11 Pro

The problem is similar to that one: https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Unable-to-Save-to-Files-on-iOS/td-p/265404

but only occurs when using the file dialog from within a workflow/shortcut.

 

iOS Shortcut using ,Save File' dialog

,Save file' dialog

 

 

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    Hey dbm14, thanks for reaching out to our Community today!

    Since you've already tried a few things, can I reach out to you via email, so we can look into this more closely?

    Thanks.
    • dbm14's avatar
      dbm14
      Explorer | Level 3
      Hello Hannah!
      Sure, awaiting your reply then. (I guess you can see my user account and mail address?)
      Thanks!
      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        Sorry for the delay on this, but I've just reached out to you, so make sure to check your emails!

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