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Forum Discussion

AdamFerg's avatar
AdamFerg
Explorer | Level 4
6 years ago

Unable to edit word documents on iPad / Microsoft word

Hello, I am using Dropbox (v206.5) on my iPad (up to date with IOS 14.01) and for most word documents I am able to open them from Dropbox app and edit them in word with no problem.  Periodically, w...
Microsoft Office
Mobile
Third Party Integrations
Ronins's avatar
Ronins
Explorer | Level 4
4 years ago

SOLUTION!!!  Turns out you have to go into the iPad SETTINGS / Word

and RESET WORD

oddly, reinstalling Word and Dropbox did nothing,

but resetting word in the ipad settings did the trick.

must be a **bleep**ty cookie out there....  not that I understand cookies...

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