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Forum Discussion

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi C_L; thanks for joining our discussion and sorry to hear you're also having issues with this.

 

Can you please let me know on which browser you're noticing this and if it persists after clearing your browser's cache, on an incognito window or even a completely different browser?

 

While we're at it, can you also take a look at your account's default apps and let me know what options you see there for the Microsoft's file types (Word, Excel, Powerpoint)? 

 

Thanks a bunch! 

C_L's avatar
C_L
Explorer | Level 4
6 years ago

It appears to be broken in the latest Google Chrome version (Version 80.0.3987.149 (Official Build) (64-bit)).

Fully cleared cache, tried in incognito mode - the lot - it just stopped working one day with nothing different on my side.

 

I have just managed to get it working using Firefox now, but have been happily working in Chrome for a long time until the problem loading started the other day.

 

 

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