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Forum Discussion
MarcusC
7 years agoExplorer | Level 3
Unable to open files with Office Online
When clicking e.g. "Open with Microsoft Online Excel" on a file from the Dropbox website, a loading page shows and then it just ends up becoming a blank page. It used to work, but it seems there's a ...
nzz8
6 years agoExplorer | Level 4
Hi all, I'm facing the same issues here. Did anyone manage to solve this? Clearing cache doesn't help in my case.
- Walter6 years ago
Dropbox Community Moderator
Hi nzz8; thanks for joining our discussion here and welcome to our Community!
I'm sorry to heat that clearing your browser's cache didn't improve matters for you. Could you try an incognito window or another browser and let me know the results?
If you still bump into an issue, please send me a screenshot so I can have a visual too.
Thanks a bunch!
- nzz86 years agoExplorer | Level 4
Hi Walter ,
After switching browser, it now works for me. But it's so frustrating not knowing what went wrong in chrome. So now I open mozilla everytime i want to do online editing - the fastest solution to my issue.
- OBCS806 years agoNew member | Level 2
Same issue here, totally broken in Chrome 81.0.4044.138 on Win10. Works fine in Firefox.
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