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HoneyRyder's avatar
HoneyRyder
Explorer | Level 3
2 years ago

Why can't I access Dropbox Backup on the mobile app?

Hello,

 

In the older version of Dropbox - Mac Folders such as Desktop, Documents, Downloads were automatically uploaded into Dropbox and accessible via the Mobile App.

Now you can only Backup these folders and access them via the web here - https://www.dropbox.com/backup/all

 

This isn't streamlined at all - I really suggest and hope that you return to the previous version where these Mac folders were automatically included in Dropbox and accessible by the Mobile App.

 

 

Dropbox Backup
Mobile
sync

2 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi HoneyRyder, thanks for contacting us!

     

    We appreciate the feedback on the previous change to the service.. 
     
    We take all comments into consideration when improving the Dropbox site and services.

  • ds2f's avatar
    ds2f
    New member | Level 2
    2 years ago

    Another paid user requesting access to my Dropbox Backup through the existing mobile app. This is important functionality for me and it exists and works well on many competing cloud backup services.

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