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Forum Discussion
Robert Hadfield
3 years agoExplorer | Level 3
Am I going to get charged for a plan after a trial?
10/9/23 - I received an email on 10/6/23 saying my free trial ends 10/14/23 and I will be billed for my Dropbox Plus subscription. When I clicked on the "manage your subscription" link in the email i...
lpocock
3 years agoNew member | Level 2
yes you will
I just had my chat disconnected from McKayla who refunded me 19.99 for Octobers charge
She would not refund the September charge
I have never used dropbox
I have nothing in dropbox
Im being told I signed on and signed up for dropbox
I have not
I asked for a human or a supervisor and was told she was as high up as I would get
if I have a problem I have to contact my bank now
I asked to see that invoice but never was shown it or where she saw it and then she basically hung up on me
needless to say im now a dog with a bone
keep y'all updated
Rich
Super User II
3 years ago
lpocock wrote:
Im being told I signed on and signed up for dropbox
I have not
Dropbox can't charge you if they don't have your billing details. If you've never signed up for Dropbox and, more importantly, if you've never given Dropbox your billing details, then someone else likely has and you should be contacting your bank.
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