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Robert Hadfield's avatar
Robert Hadfield
Explorer | Level 3
3 years ago

Am I going to get charged for a plan after a trial?

10/9/23 - I received an email on 10/6/23 saying my free trial ends 10/14/23 and I will be billed for my Dropbox Plus subscription. When I clicked on the "manage your subscription" link in the email i...
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Robert Hadfield's avatar
Robert Hadfield
Explorer | Level 3
3 years ago

Thank you for your feedback and pls. keep me posted. I rec'd an email w/ a  "ticket number" in addition to Walter's reply, but no additional feedback from that email as of today.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Robert Hadfield , based on the screenshot you sent us, it looks like you're currently using our Basic, free plan.

 

If you were using a trial, it would mirror the trial's plan there. 

 

Now that it's October 16th, did you receive any charges from Dropbox?

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