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Forum Discussion
Black Friday deal
I saw a Black Friday banner across the top of my Dropbox account, for a 25% discount to upgrade to Plus. I accidentally closed the banner but now I can't see how to get the discount. Any help, anyone...
UPDATE: Well, I had to go ahead and pay because my box was full and I couldn't wait for a resolving response from Hannah . Pretty bummed that Dropbox threw out a promo but then didn't actually offer/honor it. But looks who laughing... I still gave them my money so... 😕
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey guys, mind if I reach out to you via email, so we can look into this more closely?
I can reach out to you as well, Buzzly2012, if you want, to see if there's something we can do.
I can reach out to you as well, Buzzly2012, if you want, to see if there's something we can do.
- Yes, @Hannah - that works for me: [email address removed per the Dropbox Community Guidelines]
Perfect @Hannah! Email me and we'll take further regarding the issue. Thanks.
I had seen the offer as well. It said it is valid till Dec 6th. I was trying to buy it now, but I can't find the link any longer.
Wow what a scam - I got banner 3 months free and it disappeared after I clicked on it and went to check out. Went to chat and this rude person just said sorry about this- it happens. That's not how you treat customers.
Luckily there are other options. How can I trust drobbox with my data if they can't even honor their deals and have good customer support. Shame on you.
I also got a text on top of my account page in the web browser a 25% promotion on dropbox plus and when i clicked it to compare different plans it was suddenly gone i can't find it again. You want to help me as well Hannah?
- Hello!
Do we have any discounts for Basic>Plus upgrade relate to Black Friday 2022? - Hi! I saw a Black Friday banner when I opened my Dropbox account online but I closed it by accident. I can’t see any discount now. How can I benefit from this promo please?
Thanks in advance!
- Please contact me! I want to get the Black Friday deal! Thank you
Hannah, please reach out to me as well. Thank you.
@Hannah @Jay
I took a screenshot of the offer from Nov 26th. See below.
Like others said, I would love it if we could honor this pricing for me.
Thank you!
(If anyone's wondering why I have a screenshot: I had difficulty making the purchase, so I took it in case. I emailed support, but they haven't responded yet six days later.)
