Forum Discussion

Sophia Jones's avatar
Sophia Jones
New member | Level 2
2 years ago

Cancellation of subscription - how to contact support

We were using Dropbox for a Business which no longer exists, same with the email address. Unfortunately we should have cancelled our subscription 3 years ago, but have kept paying from my personal ac...
cancellations
downgrade
dropbox business
Payments
Sophia Jones's avatar
Sophia Jones
New member | Level 2
2 years ago

Many thanks Nancy.

 

Ticket number is : 23146336

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for that, Sophia! I’ve located your ticket, and left a message for our team, too. 

 

I’ll be here, if you need something else.

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