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ABB HI's avatar
ABB HI
Explorer | Level 3
3 years ago
Solved

Cancelling an account that is using company card

We had a couple employees in our company open Dropbox accounts connected to our company card but now we can't pinpoint which account is using the company card to cancel it.
billing
cancellations
Payments
  • Hannah's avatar
    Hannah
    3 years ago

    Hey ABB HI, thanks for reaching out to us today.

     

    If you'd like to identify which payment corresponds to which account, you can use our payment lookup tool.

     

    It will let you know the email address associated with each payment, so it will be easy to figure out.

     

    I hope this helps, but let me know if you need anything else!

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey ABB HI, thanks for reaching out to us today.

 

If you'd like to identify which payment corresponds to which account, you can use our payment lookup tool.

 

It will let you know the email address associated with each payment, so it will be easy to figure out.

 

I hope this helps, but let me know if you need anything else!

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