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hselling's avatar
hselling
Helpful | Level 6
4 years ago
Solved

Cannot change from a monthly Google Play subscription to direct Dropbox yearly

I tried to change my monthly Google Play subscription to a yearly Dropbox direct subscription. Almost 3 weeks ago I cancelled my Google Play subscription. Yesterday the Google Play subscription e...
billing
Payments
Plans
upgrades
  • hselling's avatar
    hselling
    4 years ago

    The problem has been solved.
    Dropbox downgraded the subscription to basic after a message from Google Play Store (which I contacted) that the subscription via Google Play Store was closed.
    After the downgrade I was able to upgrade to a yearly subscription via Dropbox.com.

hselling's avatar
hselling
Helpful | Level 6
4 years ago

The problem has been solved.
Dropbox downgraded the subscription to basic after a message from Google Play Store (which I contacted) that the subscription via Google Play Store was closed.
After the downgrade I was able to upgrade to a yearly subscription via Dropbox.com.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Glad to hear that, hselling!

 

If you need something else though, you can always give me a shout. 

 

Cheers.

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