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shady mohamed's avatar
shady mohamed
Explorer | Level 3
3 years ago
Solved

I have a monthly subscription, but I want to pay annually

hello 

 

i am on dropbox plus plan and i pay monthly 

 

i want to pay annually but i cannot find how to change from monthly to annually 

 

when i try to upgrade a message (you are already on dropbox plus plan)  appear and i cannot upgrade to annual plan 

 

any help 

 

thank you 

 

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey shady mohamed, thanks for posting to our Community today.

     

    You should be able to switch from monthly to annual billing from the billing tab in your account settings.

     

    Let me know if you have any questions!

    • shady mohamed's avatar
      shady mohamed
      Explorer | Level 3

      thank you for reply 

       

      i know this page and searched in it 

       

      but i didn't find any link or instruction how to change my subscription from monthly to annual

       

      any help 

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hi shady mohamed, sorry to jump in here!

         

        What are the options you see when accessing your billing tab? Also, did you upgrade directly from our end, or did you use Apple/Google?