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Stuffnffuts's avatar
Stuffnffuts
New member | Level 2
3 years ago

Changing subscription

I have had Dropbox plus for a long time which works great, but I wanted to change to family so I could share files easier, and I changed my plan to family a long time ago, and it never changed, so I a...
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Stuffnffuts's avatar
Stuffnffuts
New member | Level 2
3 years ago
I did, a month or more ago, and it never worked, and so I was waiting, and it didn’t update, it won’t let me update to a different plan, I canceled it and I hope if it downgrades and then I can upgrade it.
EvanDBX's avatar
EvanDBX
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Stuffnffuts thanks for the followup!

 

Can you try again to upgrade to the Family plan, via this page, and see if it now works?

Keep me updated!

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