Constantly being billed for free Dropbox.

Over and over again you keep trying to charge me for a cancelled account. While I had the free trial I contacted customer support to cancel as your website wouldn't let me do that. They downgraded the account to free.

Now I am stuck in a hell where you keep trying to charge my card, multiple times per day! But since I now have a free account, I can't contact you directly.

This is immoral and illegal and I see that thousands of people online are having the same issue.

I thought Dropbox was a respectable company, but it seems like your business model is to trap people into payments they can't dispute because you block them from contacting you. I assume you make your money by people giving up on these disputes out of frustration.

The card I gave rarely has money on it. I am poor and homeless. Now, if I ever get money on it, I will have to pull it off instantly or risk starving because you are literally trying to push through an erroneous charge multiple times a day. I am shaking and crying with anger as I type this but I am trying to remain polite.

Every day. Multiple times a day you are trying to steal from me. Make it stop.

I am uncertain of amount as I can't leave this form to check. I also don't know if you are trying to charge my PayPal first and it's rolling over to the credit card I list here. Stop trying to charge me. I downgraded the free trial. I spoke with chat support, they assured me I wouldn't be charged. Please for the love of God make this stop.

I'm contacting Better Business Bureau after posting this.

It's insane, immoral and ridiculous that you block people you are attempting to take money from from contacting you.

There's actually posts here from Dropbox recommending ways to 'trick' the system (log out and go incognito) just to be able to contact support. I have done that, no response.
I want someone to contact me and I want this to end.