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Jill B.16's avatar
Jill B.16
Explorer | Level 4
3 years ago

Dropbox Plus subscription discount

Hi everyone, I navigated to the Dropbox subscription page to purchase Dropbox Plus (£95.88), where a popup offered me 25% off for making the purchase 'now'. When I clicked 'Claim my discount', the ...
billing
Dropbox Plus
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upgrades
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the screenshots! It’s possible that you were in touch with our sales team instead, and not our technical department.

 

The offer that’s showing on your second screenshot, are you able to see it again, if you try to upgrade your Dropbox account, or are you just seeing the normal billing page with the £95.88 pricing?

 

You can also try to upgrade your Dropbox account again via a different browser, as a test, and check if the offer reappears.

Jill B.16's avatar
Jill B.16
Explorer | Level 4
3 years ago

Hi Nancy,

Thanks so much for taking a look at this for me. I've tried different browsers, though this one is Firefox and is quite reliable. It was coming up regularly but clicking 'Claim my discount' just refreshed the page without any discount. Today it's not coming up at all. Can you recommend someone who can help? I'm keen to get Plus going! Thank you

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