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Forum Discussion

Jill B.16's avatar
Jill B.16
Explorer | Level 4
3 years ago

Dropbox Plus subscription discount

Hi everyone, I navigated to the Dropbox subscription page to purchase Dropbox Plus (£95.88), where a popup offered me 25% off for making the purchase 'now'. When I clicked 'Claim my discount', the ...
billing
Dropbox Plus
Payments
Plans
upgrades
Roman--'s avatar
Roman--
New member | Level 2
3 years ago

Hi Hannah, I have got the exact same issue like Jill B.16. I get a pop up of a "special offer: 25% discount", but when I click "Claim my discount" it only refreshes the same price and doesn't even add anything into the listing that would state the extra stuff like 3 free eSignatures per month etc.  I didn't get round to speaking with chat support yet, but could you please send me a link with the discount applied? If you do, I'd be finally convinced to go back to at least the plus plan. Thanks

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Roman--, sorry to hear about this.

 

We don't really have such a link, but can I send you an email, so we can look into this further?

  • Roman--'s avatar
    Roman--
    New member | Level 2
    3 years ago

    Sure, please do @Hannah

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi Roman--, I just sent you an email, I'll see you there! 

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