Forum Discussion

Peter R.27's avatar
Peter R.27
New member | Level 1
10 years ago

Dropbox stealing my money from Paypal!

Dropbox have stolen $199 from my Paypal account!  My billing cycle isn't until August, and the annual charge is only $99.  But for some reason they have taken $199 at the beginning of the year!  And ...
Payments
Peter R.27's avatar
Peter R.27
New member | Level 1
10 years ago

When there appears to be no other way to be heard, I'm not sure what I've got left.  Maybe if 3 days is the average, and there has been some screw up so that everyone is complaining, then 12 days might be possible.  But it's not acceptable.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!