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Peter R.27's avatar
Peter R.27
New member | Level 1
10 years ago

Dropbox stealing my money from Paypal!

Dropbox have stolen $199 from my Paypal account!  My billing cycle isn't until August, and the annual charge is only $99.  But for some reason they have taken $199 at the beginning of the year!  And ...
Payments
Richard P.'s avatar
Richard P.
Icon for Super User alumni rankSuper User alumni
10 years ago

I have checked with our Super User liaison and he has confirmed that you had a reply to a ticket a week ago, so you can check that via the zendesk link above.

Also, if you have the billing receipt ID, you can enter it into https://www.dropbox.com/payments/find_receipt and see exactly which account it applies to.

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