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Enialb2's avatar
Enialb2
Helpful | Level 5
4 years ago
Solved

Dropbox Unlinked My Accounts Suddenly

Hi there!   I've have a free dropbox personal account for 15 years, and at some point added a free Teams account. Several years ago I upgraded the Teams account to a Professional account. -----...
account access
Account Settings
Dropbox Basic
Dropbox Pro
Multiple Accounts
KK2022's avatar
KK2022
New member | Level 2
4 years ago

I'm in this scenario too - I've seen the warnings coming so I knew it was happening at some stage but I couldn't understand still how it applies to me.

 

I have paid to have a business level of access for a few years, so I am already paying, but now even though I'm paying money to have that... I can't have the two areas I have developed over time, linked? 

 

I've had dropbox for around 14 years so I'm finding this extremely frustrating!

 

Thanks for any further guidance anyone may be able to give. 

EPASION04's avatar
EPASION04
Explorer | Level 4
4 years ago

Yes, I find myself in the same situation. I have a paid Personal dropbox account, but my Teams account got converted to a regular account. Is there a simple way to transfer all my files from the Teams account to my personal account?

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