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ape11's avatar
ape11
Explorer | Level 4
19 days ago

How to cancel the Seagate Dropbox Backup plan?

I received an email confirming my order, but it doesn't appear to be successfully processed in my account. I wanted to cancel it immediately to avoid being charged after six months in case I forget about the offer, but I couldn't find an option to cancel. Didn't the service say that cancellations could be made at any time?

 

4 Replies

    • ape11's avatar
      ape11
      Explorer | Level 4

      I couldn't find it in the mailbox, and the URL you provided goes directly to my order plan management (as shown in the image).😭

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        ape11 wrote:

        I couldn't find it in the mailbox

        Tried searching no-reply@dropbox.com ?

        Otherthan that I've no idea, but, hopefully a member of staff will notice it tomorrow. 

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