Forum Discussion

skyblue111960's avatar
skyblue111960
New member | Level 2
9 months ago

How to update my billing info as a team admin?

I was recently made the Team Admin for our account. Our autopay credit card needs to be updated but "billing" does not show up as an option. How do I get this changed before the card expires and we lose service. I'm surprised there isn't an email address to ask these kinds of questions.

Account Settings
billing
Payments

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    9 months ago
    skyblue111960 wrote:

    I was recently made the Team Admin for our account.

    This was for a Business teams account? What plan is shown on your Plan page?

    skyblue111960 wrote:

    I'm surprised there isn't an email address to ask these kinds of questions.

    If you're on a paid plan page you have access to Support. If signed in to the account, you can find the support options available to you on the Support page, or by clicking Help within your Admin console.

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