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Armstrong69's avatar
Armstrong69
Explorer | Level 4
2 years ago
Solved

How to upgrade to the Dropbox Basic Extra plan?

Hello, Hello,   Would like to purchase more DropBox space, however the next size plan is 2TB, do not require this much space, its more then HDD size !! I have spotted on the forum 'Dropbo...
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  • Megan's avatar
    Megan
    2 years ago

    Hi Armstrong69, I hope you're doing well!

     

    You can try upgrading to the Basic Extra plan using this link. 

     

    However, keep in mind that at the moment, it's only limited to a small number of people.

     

    If the link doesn't help, let me know and I'll be more than happy to help!

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
GianvittorioN wrote:

I also used the link proposed in your response but I receive an error.

YOU used the link and received an error, which would be expected since you already have the plan. Did your wife try the link, while either signed in to her account or not signed in at all?

GianvittorioN's avatar
GianvittorioN
Helpful | Level 5
2 years ago

Sorry english is definitely not my language.

I tried on the device of my wife and the message say that I (she) was not entitled for the plan.

Now I tried again (always with my wife tablet obviously) using the link you posted and IT SUCCEEDE 👍. 

I don't know what I was doing wrong previously (wrong link? wrong cut and paste? ) but now my wife is an happy owner of a Basic Extra plan. 

Thank you very much for the support

  • GianvittorioN's avatar
    GianvittorioN
    Helpful | Level 5
    2 years ago

    Sorry forgot my manners

    Have a nice weekend

     

    GianvittorioN

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