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marionyeoh's avatar
marionyeoh
Explorer | Level 4
5 years ago
Solved

HP & Dropbox 100GB Upgrade Promotion

Hi, I have 2 issues I am hoping to solve.   1. My new HP notebook was only granted 25GB of upgraded space. I read that it should be 100GB of space. Seeking help to rectify this, thanks.   2. I ab...
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  • Walter's avatar
    Walter
    5 years ago
    No need for that, Marion. I just sent you an email to the address that's linked to your profile here, on our Community.

    Whenever you get the chance, please take a look at your inbox and we'll take it from there.
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey Cafahag, sorry to hear you're having issues with this.

Would it be OK if I reached out via email to have a further look internally?
terrimai's avatar
terrimai
Explorer | Level 4
5 years ago

Hi

 

I am having the same problem and am just setting up my new laptop but need to sort my dropbox as it says I'm at 2gb i am sitting now deleting everything when I should have the 100gb. I need to move some pictures from my phone to the laptop and deleting is going to take ages when I should have the 100gb.

 

There is no email to contact you guys apart from your help page. Please email me asap. It really is not on

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