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marionyeoh's avatar
marionyeoh
Explorer | Level 4
5 years ago
Solved

HP & Dropbox 100GB Upgrade Promotion

Hi, I have 2 issues I am hoping to solve.   1. My new HP notebook was only granted 25GB of upgraded space. I read that it should be 100GB of space. Seeking help to rectify this, thanks.   2. I ab...
Plans
Promotions
Storage space
  • Walter's avatar
    Walter
    5 years ago
    No need for that, Marion. I just sent you an email to the address that's linked to your profile here, on our Community.

    Whenever you get the chance, please take a look at your inbox and we'll take it from there.
dnsSWE's avatar
dnsSWE
Explorer | Level 3
4 years ago

I have the same problem. Trying to link it to my Google account but it doesnt work in the end however. No additional information given why I cant have this 100 gb for a year that my computer tells me (pre-installed app from Dropbox).

 

Please help!

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey dnsSWE - sorry to hear you're having issues with this.

     

    Can you please clarify if you're using a brand new Dropbox account or an existing one?

     

    If it's the latter, have you by any chance redeemed a similar offer in the past with the same Dropbox account?

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