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Forum Discussion

blruhe's avatar
blruhe
Explorer | Level 3
2 years ago

I am being charged for a Dropbox account that I do not have

Is there anyway to get in touch with an actual human at Dropbox? I am being charged monthly for Dropbox account that I do not have, and I cannot for the life of me get an actual person to help with t...
cancellations
downgrade
Payments
Refunds
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey jxt10 - sorry to hear about this.

 

Would it be OK if we reached out via email to have a further look internally at this point?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the cooperation jxt10 - you've got :envelope: 

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