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Forum Discussion

Milestronome's avatar
Milestronome
New member | Level 1
10 months ago

I can't see my Seagate hard drive Dropbox Backup offer in my account nor an option to cancel it

I've recently purchased a Seagate Hard Drive and it came with a Backup plan offer from Dropbox. I have activated it and I'm backing it up as we speak, although when I go on my subscriptions page, it ...
billing
Dropbox Backup
Promotions
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Thanks for reaching out to us, Milestronome.

Can you please follow the steps here, to see if you can locate your promotion?

What do you see in your Plan page? A screenshot would be really helpful.

Thanks.

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