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dcas301349's avatar
dcas301349
Explorer | Level 4
2 years ago
Solved

I deleted my Dropbox account, but I'm still being charged

I have read the similar items to mine and do not know how to receive assistance.  My wife had a small business and used the Dropbox services for several years.  She retired earlier this year and we s...
account access
cancellations
Create or delete account
Refunds
  • Megan's avatar
    Megan
    2 years ago

    Hi dcas301349, I just sent you an email! 

     

    I'll be happy to see you there! 😀

Nfale's avatar
Nfale
New member | Level 1
11 months ago

Yes I upgraded my account charge was $21 I had to create an account to get ahold of customer service 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

If you haven't reached out to our support team yet, may we reach out via email to have a further look internally at this point Nfale? 

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