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I don't want an upgrade to Dropbox Essentials
I got an email this morning saying "We’re providing you with a free upgrade from your Dropbox Professional plan to our new Dropbox Essentials."
I don't want this. I don't want those extra features and I don't want to pay the additional amount per month. The email may say free, but provided no details on this so I'm well aware after a month it'll start charging the full amount.
Even if it's not going to do that. I don't want it. How to I stop this? I'm happy with what I have.
I don't want this. I don't want those extra features and I don't want to pay the additional amount per month. The email may say free, but provided no details on this so I'm well aware after a month it'll start charging the full amount.
Even if it's not going to do that. I don't want it. How to I stop this? I'm happy with what I have.
Hey Rahkitty, thanks for reaching out to the Dropbox Community.
As mentioned in the email you received, Dropbox Essentials replaced the Dropbox Professional + eSign and Dropbox One plans on October 10, 2023.
This is not something that can be reversed or cancelled, but this upgrade will be at no extra cost to you.
You’ll keep all the features you had on the Professional plan, as well as some additional functionality, including end-to-end eSignature features and document tracking and analytics.
Learn more about Dropbox Essentials in our help center article or see a feature breakdown on our plans page.
I hope this helps, but let me know if you have any questions.
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I received an automatic upgrade to Dropbox Essentials without asking for it.
I don't want it, and I didn't choose it.
But as I have read, I understand that you are completely replacing Dropbox Professional (which was my plan until now).
You also say that you will not charge extra for the new plan, and my payment will remain the same... BUT when I look on the plans page I can see that Essentials costs 22 Euro /month - compared to my Professional plan which only costs 19,99 Euro /month.
So the new plan WILL COST MORE !!!
I don't want to pay more for this Dropbox Essentials, because I never chose to be upgraded... And if I can't get Dropbox Professional back, then I want to keep the same price as before.
DON'T CHARGE ME MORE PER MONTH PLEASE...!
Its just so they can charge you more from next year onwards. I remember when Dropbox was just a good file storage option. Now its cluttered up with a bunch of junk that makes it less good as a simple file storage option.
