Forum Discussion

Keith2812's avatar
Keith2812
New member | Level 2
9 months ago

I have an unauthorized charge that isn't mine, since I don't have an account.

Dear Dropbox team,  I had receive an unauthorised payment from Dropbox. I do not have any account on Dropbox before I creating this account for this post. And after entering the receipt number, the...
billing
cancellations
Payments
Mark's avatar
Mark
Icon for Super User II rankSuper User II
9 months ago
Keith2812 wrote:

Kindly contact me for further action. 

It is not Dropbox you should be contacting. 

It is your credit card company - somebody has stolen your card details. That is not Dropbox's responsibility to sort, its the card companies. If they have the details for here they'll use it elsewhere. 

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