Forum Discussion

Alex altunisik's avatar
Alex altunisik
Explorer | Level 3
2 years ago

I have lost my payment card and I need to update my billing adress but I don’t know how.

I need to update my billing adress on my account but I can’t find where to do so. I have dropbox bussines standard. Dropbox keep sending emails that says if I don’t update my billing andress my accoun...
Account Settings
Payments
Alex altunisik's avatar
Alex altunisik
Explorer | Level 3
2 years ago
It says that I am only a member, but the thing is that the admin doesn’t work often any more. Can I also become admin or at least pay for the subscription?
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Alex altunisik, I'm afraid that only an admin of the team can change your permissions from member to admin in order for you to update the billing info.

 

Can you ask them to do so? Or perhaps someone that has access to their account can?

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