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Forum Discussion

fransvandervleuten's avatar
fransvandervleuten
Helpful | Level 7
4 months ago

I keep receiving errors and I can't cancel my Dropbox team subscription.

Dropbox Plan Dropbox Plus REMOVED Dropbox Team REMOVED Payment Method Credit Card Question or Issue I have a very basic issue, but no one seems to help me fix it. Once I had a tea...
cancellations
downgrade
dropbox business
fransvandervleuten's avatar
fransvandervleuten
Helpful | Level 7
4 months ago

No. Then I loose all my files.

I want: same files on Dropbox. Lower bill. Because I am alone and need only 2TB.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey fransvandervleuten​ - sorry for the late response. Are you still having issues with this?

If so, please let us know your ticket ID for your support interaction so that we can look it up in our system as well. 

If that's not an option, let me know here and I'll open a new one from my end on your behalf to investigate further. 

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