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Forum Discussion

VeteransCharity's avatar
VeteransCharity
New member | Level 1
11 months ago

I upgraded to the Plus plan, but Dropbox still shows I have 2GB of space.

Hello We have upgraded to 2TB this morning. I can see the transaction on our bank account but storage space is still only 2GB. We have not received a receipt /confirmation either.
Payments
Storage space
upgrades
emmettng's avatar
emmettng
New member | Level 2
5 months ago

Hi Megan​, I've run into the same problem. I purchased the Plus plan, but I'm still limited to 2GB.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
5 months ago
emmettng wrote:

I purchased the Plus plan, but I'm still limited to 2GB.

Have you followed the steps Megan has already suggested? Including logging a ticket if needed?

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