Forum Discussion

Aigewen's avatar
Aigewen
New member | Level 1
11 months ago

I upgraded to the Plus plan, but Dropbox still shows I have 2GB of space.

I upgrade my account to Dropbox plus. But I still only have 2GB storage. In my account I can see Dropbox Plus is subscribed. This is very disappointing.
billing
Dropbox Plus
Payments
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hi Aigewen, welcome to our Community!

Do you see any confirmed payments (with an invoice and receipt) on this page on your account?

Also, how have you been paying for your Dropbox subscription? Directly through your credit cad or through iTunes/Google Play?

Keep me posted, and we'll take it from there! 

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