We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
gdwright
10 months agoNew member | Level 2
I want to redeem the Dropbox Basic Extra plan.
I got a notification popup that offered me Dropbox basic-extra. It was around 500GB for around $6 a month. I was excited to take the offer but was busy with other people and the timing was not rig...
Megan
Dropbox Community Moderator
10 months agoHi there, gdwright, wishing you a great week!
Could I send you an email, to see if there's anything that can be done about this?
Let me know, and we'll take it from there!
gdwright
10 months agoNew member | Level 2
Sure Megan. That would be fine. I believe you've got my email address. Let me know if you need anything else. Thanks, Gary
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!