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moussaid521's avatar
moussaid521
New member | Level 2
2 months ago

I was charged$ 203 for a Family plan but Dropbox said my payment was declined.

Dropbox Plan : Family Payment Method: Card How did you upgrade?: Through the Dropbox website Question or Issue I tried to upgrade to family plan today and entered my card details and charged 203...
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moussaid521's avatar
moussaid521
New member | Level 2
2 months ago

Attached the transaction details. I don't know which one is the info needed by the page you referred me to.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey there, moussaid521!

    I just sent you an email, in order for us to have a closer look into this. Reply back to me, and we'll take it from there.

    Thanks! 

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