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Hjjgfgv's avatar
Hjjgfgv
New member | Level 2
2 years ago

I'm getting invoices and asking me to renew my bank account details.

If I m on free basic plan ,why I m getting invoices and asking me to renew my bank account details

billing
Payments
Plans
upgrades

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Hjjgfgv wrote:
    If I m on free basic plan ,why I m getting invoices and asking me to renew my bank account details

    Are you sure their legitimate emails from Dropbox? If so, is it possible you have more than one account? It's pretty common. Have you ever provided payment information to Dropbox before?

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