Forum Discussion

Elaine594's avatar
Elaine594
New member | Level 2
2 years ago

I'm paying £9.99 a month, but only see a Basic plan with 2 GB of quota, why?

paying £9.99 a month but only have 2GB storage want this corrected
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maher1982's avatar
maher1982
Icon for Super User rankSuper User
2 years ago

Hi, Could you please let us know how you made the payment (Dropbox website, Android, iOS)?

Also, are you sure that the payment was made for the same Dropbox account you are currently using?

Could you clarify exactly what plan is written on the account page?

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