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I'm trying to upgrade to a 200GB plan for 2.50€/month, but I only see the 2TB subscription instead.
Hi! cannot subscribe for 200gb 2.50eur in month. When i tap on the button "get 200gb", i see the the promotion to buy 2Tb instead 200gb. Need help pls
Hey all! Thanks for reporting this to us.
I checked with our Team about this, and it looks like it was a temporary issue that should have now been resolved.
Can you try the link again in order to purchase the plan, and let me know how it goes?
Thanks!😇
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Did you get this resolved? I am having the exact same issue. Bait and switch!! Terrible company practice.
- Nancy
Dropbox Community Moderator
Hey Ekaterina4, I’ve just gotten back to you via email. Please check my response and reply back, when you get the chance.
have no your email. in what email did you write me down? did you solve my problem?
- Nancy
Thanks for the screenshots, Ekaterina4! I’ve gone ahead and opened a ticket for you, since we’ll need to check this internally.
Can you please open the inbox of your Community email address and reply to my email?
the second screenshot - after push the button "get 200gb". But after i pushed there is another proposal - to get 2000gb for 11.99eur
- Nancy
Welcome aboard our Community, Ekaterina4! Hope you’re doing well.
Can you send me a couple of screenshots showing the plan you’re having difficulty upgrading to and of what you see after selecting the option to upgrade?
We’ll take it from there.
