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Forum Discussion

Mambler215's avatar
Mambler215
Explorer | Level 3
2 years ago

I've paid for Dropbox through PayPal, but it shows I'm on the Basic plan.

I have been paying for Dropbox via Paypal for almost a year now but I use Dropbox infrequently. When I went to access my Dropbox account today, it shows that I'm on the Basic plan with no billing his...
billing
Dropbox Basic
Payments
Plans
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Mambler215, do you see any confirmed payments (with an invoice and receipt) on this page on your account?

Mambler215's avatar
Mambler215
Explorer | Level 3
2 years ago
Hi Jay,
It shows that I have no billing history or invoices but, I do have monthly invoices from PayPal for $11.99.

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