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Forum Discussion

brookklynn's avatar
brookklynn
Helpful | Level 6
4 years ago

I've paid for my account but it's not showing up

My account was charged for a new month's subscription yesterday. Then this morning, I get an email telling me that my account is full, out of space, no longer syncing. I went to my account and logged...
billing
Dropbox Basic
Payments
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Good to hear that you can see your upgrade now, Maikel21!

 

Do you see your invoice and receipt if you go to your billing page?

Maikel21's avatar
Maikel21
Explorer | Level 3
2 years ago

I didn't know there was a seperate billing page. Everything i need is here now. Thank you for your help!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Awesome, happy to help, Maikel21!

     

    If you need anything else, let us know.

     

    Have a great day!

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