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jonhammer6's avatar
jonhammer6
New member | Level 2
5 years ago
Solved

Lenovo Promotion Issue

I have purchased a new Lenovo Laptop in September 2021. During the initial windows installation, i was prompted for 100 GB dropbox storage for 1 year. Now after installation i am trying to claim 100 ...
Account Settings
Promotions
Storage space
  • Hannah's avatar
    Hannah
    5 years ago
    Hey jonhammer6, thanks for posting today!

    Can I actually reach out to you via email, so we can look into this?

    Thanks!
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey jonhammer6, thanks for posting today!

Can I actually reach out to you via email, so we can look into this?

Thanks!
rishab27's avatar
rishab27
Explorer | Level 3
4 years ago

Hi 

Even I am facing same problem on my lenovo legion 7i claim got 30GB instead of 100GB even though on pop up it showed 100GB

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi rishab27, sorry to hear you're having issues with this.

     

    Would it be OK if we reach out via email to investigate further? 

    • rishab27's avatar
      rishab27
      Explorer | Level 3
      4 years ago
      Sure
    • rishab27's avatar
      rishab27
      Explorer | Level 3
      4 years ago
      Sure @Walter
      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        Hi rishab27, just for clarification, did you sign into any existing account, or did you create a new account in order to claim the promotional offer. 

         

        In the article my colleague posted, the offer is only valid for new Dropbox accounts, and not pre-existing accounts.

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