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jadulhaque's avatar
jadulhaque
New member | Level 2
4 hours ago

Loyal since 2014: Refused Retention Discount After Region Change Issues (#26150245)

Dropbox Plan (Plus) Payment Method (Credit Card) How did you upgrade? (Dropbox website) Ticket ID #26150245 I am a user with over 1.2 TB of data in my dropbox account and with a subscription...
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jadulhaque's avatar
jadulhaque
New member | Level 2
2 hours ago

Hello Megan,

Thank you for reaching out and providing a swift response and show of concern, means a lot at this point.

As you may have noted in the ticket, I get one (1) response a day without getting answers on all my queries.

Second was the attitude without showing care or concern as if no effort was put in towards a customer and dare I say, if that is how a veteran customer is treated how are customers who are fairly new treated.

Thank you again for responding to me and showing concern pushing my request to a "HIGH" priority, I appreciate it.

Best Regards,

Jad Ul Haque

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