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Message from Dropbox about completing date of birth by 1st September or lose Family Plan Access
I received the same email & have the same issue. I can't find where to update the DOB from! This truly frustrating for how much we pay for this service. Not to mention that we store important persona...
Hi everyone, as this is account-specific information, if you've been receiving these notifications, please could you contact the support team directly in order for them to assist further on their end.
How can i change my date of birth, i typed wrong date of birth and i can login to dropbox. Thank you.
I'd like to know how can I do to change my age in my dropbox information. Today dropbox sent me a email and said that I need to change my age If Iwant to keep my account. I only have 48 hours to change my age so, I would like to receive your answer, Thank you very much.
- Rich
Super User II
Rafael_ wrote:
I'd like to know how can I do to change my age in my dropbox information.
If you entered your date of birth incorrectly:
- Contact Dropbox support within 30 days to have your account reactivated.
- Our support team will ask you to provide proof of your date of birth.
- After your information is verified, you’ll be notified through email when your account has been reactivated.
I mistakenly input the wrong age, as the result, it shows "You do not meet the minimum age requirement to use Dropbox Family."
how to proof of being of age > 16??
