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Forum Discussion

montao's avatar
montao
New member | Level 2
5 years ago

Misuse or mistake using my email address

I'm not "daskip". I might've had a dropbox account with one of my email addresses. Recently I got emails in French saying that a user named "daskip" registered an account with dropbox using my email ...
Account Settings
Create or delete account
Dropbox Plus
security
MarcinM's avatar
MarcinM
Explorer | Level 4
4 years ago

@Walter

 

Honestly, I can't remember if I did it right after receiving that French email in October, but changed my password 2 days ago.

As for the security side, I don't see any unidentified sessions, just my device. Does this mean that this daskip hasn't succeeded to log into my account? But if so, how he changed my name into "daskip"?

 

Best,

MarcinM

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey MarcinM and happy Friday! I'm jumping in here as well.

 

Do you still have that email you received? Can you check where it came from?

 

Was it one of the official domains that Dropbox uses or does it look like a phishing email?

 

Also, is your account name still 'daskip'? Can you check your account settings for that?

  • MarcinM's avatar
    MarcinM
    Explorer | Level 4
    4 years ago

    Hi Hannah 

    Yes, I still have this email. I received it on October 25, 2021.

    Email came from no-reply@dropbox.com

     

     

    Until yesterday I still had the name "daskip", but I have already changed it. To be clear, I still have access to this account 🙂

    What interests me is whether this daskip had access to the files and was able to copy them.

    Best

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Thanks for the additional info, MarcinM!

       

      The domain you see looks like an official Dropbox domain, indeed. 

       

      However, would you mind sending over a full screenshot of the message you received?

       

      Just so that we can have a clearer image of what may have happened.

      • MarcinM's avatar
        MarcinM
        Explorer | Level 4
        4 years ago

        Hi Nancy 

        Sorry for a delay with responding. Here you have a full screen shot:

         

         

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