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Forum Discussion

montao's avatar
montao
New member | Level 2
5 years ago

Misuse or mistake using my email address

I'm not "daskip". I might've had a dropbox account with one of my email addresses. Recently I got emails in French saying that a user named "daskip" registered an account with dropbox using my email ...
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MarcinM's avatar
MarcinM
Explorer | Level 4
4 years ago

Hi Hannah 

Yes, I still have this email. I received it on October 25, 2021.

Email came from no-reply@dropbox.com

 

 

Until yesterday I still had the name "daskip", but I have already changed it. To be clear, I still have access to this account 🙂

What interests me is whether this daskip had access to the files and was able to copy them.

Best

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Thanks for the additional info, MarcinM!

 

The domain you see looks like an official Dropbox domain, indeed. 

 

However, would you mind sending over a full screenshot of the message you received?

 

Just so that we can have a clearer image of what may have happened.

  • MarcinM's avatar
    MarcinM
    Explorer | Level 4
    4 years ago

    Hi Nancy 

    Sorry for a delay with responding. Here you have a full screen shot:

     

     

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hey MarcinM, thanks for the screenshot! 

       

      Since the message isn't in English, would you care to give me a translation of what it says there? 

      • MarcinM's avatar
        MarcinM
        Explorer | Level 4
        4 years ago

        Megan 

         

        Sure:

        Title: Confirm your email address with Dropbox

         

        Hello daskip,

        To finalize your registration, we only have to validate the e-mail address of your account.

         

        Validate your email address

         

        Enjoy Dropbox!

         

        I quess this "daskip" entered my account, tried to change my password and then this message was sent to me to confirm new password. As I wrote before, I don't remember if I did it or not, but now I have this account under control. I just want to know how it happened and what damages have been done.

        MarcinM 

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