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montao's avatar
montao
New member | Level 2
5 years ago

Misuse or mistake using my email address

I'm not "daskip". I might've had a dropbox account with one of my email addresses. Recently I got emails in French saying that a user named "daskip" registered an account with dropbox using my email ...
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x2x6's avatar
x2x6
New member | Level 2
4 years ago

I also received a similar message in my email a while ago. It seems like somebody entered my email to register an account. 

 

Now I'd like to use Dropbox, and my questions are:

 

  1. What it's all about? 
  2. Is it possible to remove the account and register the new one on the same email? And how safe is it?

 

A few similar support topics are floating around, but this one seems to be the most active, so I post it here.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 years ago

Hi x2x6 

 

Easiest way to do this is simply get a password reset from www.dropbox.com/forgot for the email, log on and delete either the whole account and start a fresh (use this is you want to move the email to the account you have set up to post here), or all data in it and just use as is. 

  • x2x6's avatar
    x2x6
    New member | Level 2
    4 years ago

     

    Thanks for your advice, @Mark! I have already reset the password.

    However, it would be nice to have some comments about what the person who used other people's emails tried to achieve. Another user on this topic reports that their name has been changed to "daskip tgay". Has this issue ever been addressed? The fact that anyone can change your account name is alarming.

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