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montao's avatar
montao
New member | Level 2
5 years ago

Misuse or mistake using my email address

I'm not "daskip". I might've had a dropbox account with one of my email addresses. Recently I got emails in French saying that a user named "daskip" registered an account with dropbox using my email address. It's difficult to understand. I could reset the password using my email address. It should not be possible.

 

 
‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
On Monday, October 25th, 2021 at 20:11, Dropbox <no-reply@dropbox.com> wrote:
 

 

 
 
Bonjour daskip,
 
Pour finaliser votre inscription, nous n'avons plus qu'à valider l'adresse e-mail de votre compte .
 
Profitez bien de Dropbox !
 
 

 

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  • x2x6's avatar
    x2x6
    New member | Level 2
    4 years ago

     

    Thanks for your advice, @Mark! I have already reset the password.

    However, it would be nice to have some comments about what the person who used other people's emails tried to achieve. Another user on this topic reports that their name has been changed to "daskip tgay". Has this issue ever been addressed? The fact that anyone can change your account name is alarming.

  • sd2323's avatar
    sd2323
    New member | Level 2
    4 years ago

    Hi, I've seen the same issue with my account. I went in to reset my password and learned that the emails are in French, and I'm being addressed as "daskip' too. Can you please help with this?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey sd2323, I'd be happy to help! 

     

    Have you checked your account's settings, by any chance to see if the name of the account is "daskip"? 

     

    Did you see any odd activity to your account, such as file activity, change of password etc?

     

    Let me know more!

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