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MikSchreuder18's avatar
MikSchreuder18
Explorer | Level 3
2 years ago
Solved

Payed for the subscription, didnt get the upgrade

Hi there,   An hour ago i've purchased the Dropbox Plus subscription. 119,88 euro's are gone from my bank account, but I did nog recieve the Dropbox Plus update. It still says that I have no ...
billing
Dropbox Plus
Payments
Plans
upgrades
  • Hannah's avatar
    Hannah
    2 years ago

    Great, thanks MikSchreuder18!

     

    I just emailed you, so I'll see you there.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks, could you try these steps to restore the purchase to your Dropbox account?

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Bedankt. Kun je deze stappen proberen om de aankoop te herstellen naar je Dropbox-account?

MikSchreuder18's avatar
MikSchreuder18
Explorer | Level 3
2 years ago

Ik heb dat al gedaan. zegt dat ik dat niet kan doen. Lijkt erop alsof ie zegt dat ik de aankoop nooit heb gedaan.. hij zegt dan ook error als ik erop klik Hij zegt: "Kan aankopen niet terugzetten. De bewerking kan niet worden voltooid. (NSURLErrorDomain fout 409.)

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